Software Development

To manage affiliates, to track all sales and payouts as well as the status of orders through within the global system all done in real time have become possible by using the software designed by Vikont.
By applying this sofware it is possible for multiple product catalogs to co-exist under one platform allowing affiliates to promote any one of them via online or telemarketing.The system ties in warehouse locations, shipping providers, payment processors, intermediary disposition departments, order tracking, affiliate management and the accounting system.

Call center

The handling of high volumes of incoming and outgoing calls, including outbound campaigns, inbound call routing have become possible with the VOIP technology. The technology is legal and is in compliance with requirements. It allows to apply agent productivity tools, quality management, reporting, data integration.

Customer Service

Using the call center VOIP telemarketing system and the Vikont proprietary system the customer service department handles all customer order issues and all order tracking requests and any issues that may need to be addressed in real time.

Product Sourcing

Vikont searches the world for brand-new products that are attractive to be purchased through online or telemarketing efforts.
Products should poses the following characteristics: should be hard to find in bricks and mortar environments, are impulse purchases, new to market or are simply easier to purchase online due to surrounding circumstances, to poses the qualities which customers desire to keep confidential.
If you wish your products be included in the product line up for system affiliates to promote we invite proprietors to submit their products for review. Please use the Contact Us email form to submit your products or services for review.